One of the greatest joys of Direct Sales is building a team.
the joy in others' accomplishments
But as one leader said to me recently, "I love my team, except for all the people"
obviously she was kidding but keeping a group of people happy and feeling appreciated can be a huge undertaking
Sometimes things go wrong
Sometimes there are misunderstandings
Sometimes feelings get hurt
and sometimes people are just crabby.
Most leaders I know are very committed to taking good care of their team, providing training and encouragement, celebrating successes, and building a great sense of camaraderie.
But no matter how great of a leader you are there will be people who aren't happy with you:
and while I think it is important to listen, as leaders we can't let it overwhelm us, bring us down, or take us away from our focus.
My rule of thumb with working with unhappy downline is this:
there will be times we can't fix it
and there will be times we can't make people happy
But we need to always know what we want the end result to be.
Begin with the end in mind
What do you want the result of the conversation to be?
How do you want everyone to feel after the situation has been handled?
As leaders we don't have the luxury of being concerned with being "right".
Our focus needs to be what is best for the team, what is best for the relationship, what will create goodwill, what will forward our business objectives.
Whether your group has 8 people, 80 people or 800+, learning or fine tuning the skills it takes to manage the difficult situations and the difficult people who cross your path is a must of any leader.
I invite you to join us for our Virtual Leadership Immersion Training
October 2, 3, 4
if you can't join us on those days, the training will be available to you for 6 weeks to work thru on your own
We will cover:
Building Community in person and on line
Retention thru FUN!
Hobbyists: the key to stability
Business Builders: Leaders build leaders
Conflict Resolution: working with difficult people and
thru difficult times
Leading by serving
You are never too new of a leader to learn these skills, and you have never been around for so long that you know it all
Commit to learning
Commit to leading
Training is $99, you will receive an email from me within 24 hours of sign up with a list of "getting started" items of action to prepare you for our training.